Shipping Policy
Last Updated: March 12, 2026
At Cooemyprm, we are dedicated to delivering our handcrafted wooden trays, spice organizers, and storage solutions to your doorstep as efficiently as possible. Below are the details of our shipping procedures and policies.
1. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- Please note that during high-volume periods (such as peak shopping seasons or promotional events), processing times may be slightly extended. We appreciate your patience.
2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within 7-15 business days.
- Expedited Shipping: (Where available) Estimated delivery within 3-7 business days.
- Free Shipping: We are pleased to offer Free Standard Shipping on qualifying orders as specified on our website.
3. International Shipping
We provide international shipping to most countries. However, please be aware that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Cooemyprm is not responsible for these charges; they are the sole responsibility of the customer as the importer of record.
4. Order Tracking
Once your order has shipped, you will receive an email notification from us containing a tracking number and a link to track your package. Please allow up to 48 hours for the tracking information to update in the carrier's system.
If you have not received your order within 20 business days of receiving your shipping confirmation email, please reach out to us at support@cooemyprm.com with your name and order number, and our team will investigate it for you.
5. Delivery Address & P.O. Boxes
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update, which can delay the delivery time. Some carriers may not deliver to P.O. Boxes; in such cases, we will notify you to provide a physical address.
6. Damages and Lost Packages
Cooemyprm is not liable for products damaged or lost during transit. If you received your order in a damaged condition, please document the damage with photos and retain all packaging materials. Contact our support team immediately so we can assist you in filing a claim with the shipment carrier.
7. Contact Information
For any questions regarding our shipping policies or the status of your order, please contact our customer service:
- Store Name: Cooemyprm
- Email: support@cooemyprm.com
- Phone: +1 (606) 488-3703
- Business Address: A & M Beauty LLC, 9240 Kester Ave, Panorama City, CA 91402, United States